RSS Feed
Latest Updates
Jan
8
Domain Registration Rate Change
Posted by Don Rodger on 08 January 2019 08:39 PM

At your request, we manage and renew domains for many of you.  Some of you manage your own domains and can disregard this post.

On the domains that we renew, you are invoiced either monthly, quarterly or annually.  Unfortunately, we are continuing to experience increased cost from the major domain registries when your domains are renewed, and as a result, need to increase domain renewal prices accordingly.  Effective March 1, 2019, all domain renewal prices will increase to $4.50 monthly.

This applies to .com, .net and .org domain names. All other domain extensions need to be quoted individually.

Should you have questions, please feel to contact your BizCom Global representative.

Thank you for your business and for choosing BizCom Global. 


Read more »



Dec
25
Email Outage
Posted by Jay Allred on 26 December 2018 03:50 AM

**PLEASE READ**

Engineers continue to work on the corrupted mail system. It is still down and will remain down for an extended period of time.

We are working with customer to make their mailboxes accessible via office 365 in lieu of continuity mode.

For customers that BizCom controls your DNS we have already validated the domains, and are working on building users in Office 365.

If your company controls your own DNS either please open a ticket and provide information on how we can make DNS changes for you, or provide a primary contact so we can get these changes to happen.

If you have not already done so, if your Outlook is open, please make sure your profile is set to work offline (see instructions below).

You need to also export your data from your Outlook profile.  Please follow the instructions below based on the device you are on.

Please do not delete your current Outlook profile, or email profile on your mobile device, tablets or Macs.

 

How to access Email Continuity Services

Browse to https://bizcom.redcondor.net and login with your email address and password.

 

How to Set Outlook to Work Offline

Follow these instructions to switch to Offline Mode - https://support.office.com/en-us/article/work-offline-in-outlook-f3a1251c-6dd5-4208-aef9-7c8c9522d633

 

How To Export Data from Outlook

Follow these instructions to export your Outlook data on PC:

https://support.office.com/en-us/article/Export-or-backup-email-contacts-and-calendar-to-an-Outlook-pst-file-14252b52-3075-4e9b-be4e-ff9ef1068f91

Follow these instructions to export your Outlook data on Mac:

https://support.office.com/en-us/article/Export-items-to-an-archive-file-in-Outlook-for-Mac-281A62BF-CC42-46B1-9AD5-6BDA80CA3106

 

How to Create a New Outlook Profile

Follow these instructions for Outlook on PC:

https://support.office.com/en-us/article/overview-of-outlook-e-mail-profiles-9073a8ac-c3d6-421d-b5b9-fcedff7642fc

Follow these instructions for Outlook on Mac:

https://support.office.com/en-us/article/manage-profiles-or-identities-in-outlook-for-mac-fed2a955-74df-4a24-bef6-78a426958c4c

 

How to Import Data to Outlook

Follow these instructions for Outlook on PC:

https://support.office.com/en-us/article/Import-email-contacts-and-calendar-from-an-Outlook-pst-file-431a8e9a-f99f-4d5f-ae48-ded54b3440ac

Follow these instructions for Outlook on Mac:

https://support.office.com/en-us/article/import-email-messages-contacts-and-other-items-into-outlook-for-mac-6cc48404-a65c-4b8c-a12a-95a905249414

 

We will update this news item with updates as they are available.

If you are experiencing an issue please submit a ticket.

Thank you,

BizCom Support

 

Last Updated: 12/25/18 10:35pm EST


Read more »



Dec
3
Outlook 2016 Connectivity Issues
Posted by Jay Allred on 03 December 2018 04:10 PM

Microsoft recently released an update to Outlook 2016 called Direct Connect to Office 365.

This update is causing connectivity problems for some users to our Hosted Exchange service.

Symptoms involve the inability to send email, sent email being returned with the sending address showing as a long outlook.com address or the inability for Outlook to open its folders due to a login error.

To fix this issue please refer to the following KB article (you must be signed in to the support site to view the KB article)...

https://support.bizcomweb.com/index.php?/Knowledgebase/Article/View/9/4/outlook-2016-connectivity-issues


Read more »



Nov
26
System Status Update
Posted by Don Rodger on 27 November 2018 03:41 AM

Hello BizCom Customers.

 

We've encountered a few system issues that effected some of our customers using various BizCom services.  Our team is working diligently to get everyone connected as soon as possible.

 

Status update:
 
Exchange (email) is restored
Office 365 email - is restored
Websites - all websites are online
 
We are currently working on the following -
Hosted Desktops - Services being restored. Currently at 50% restoration.
File Cloud (file storage and Sharing) - Services being restored. Currently at 40% restoration.
 
Thank you for your patience as we work through the issues.
 
BizCom Services Team


Read more »



Aug
7
WordPress Website Hosting Notice - ACTION REQUIRED!
Posted by Don Rodger on 07 August 2018 04:52 PM

Hello All.

 

Just a heads up if you are running older versions of PHP. Please review this notice ASAP and take the appropriate action to avoid having issues with your website or any custom applications running older versions of PHP.

 

*OLD* PHP 5.6 and 7.0 – QUICKLY APPROACHING END-OF-SUPPORT PHP is used by over 80% of websites. With that in mind, keeping your website secure is extremely important. Each new PHP version is actively supported by the PHP community for two years following the initial stable release. At the end of the two-year active support, each receives an additional year of critical security issues updates. At this time, both PHP 5.6 and PHP 7.0 are quickly reaching the end of their extended security support. WordPress statistics indicate that 5.6 and 7.0 are currently in use on over 50% of WordPress sites.

 

---PHP 5.6 will no longer be supported for critical security updates after December 31st, 2018.

 

---PHP 7.0 will no longer be supported for critical security updates after December 3rd, 2018.

 

BizCom recommends preparing for an upgrade by testing your site for compatibility with the newer versions. This may include the need to upgrade multiple times from one version to the next, depending on how many versions behind the current stable release your site currently runs. Critical security updates are an essential part of protecting your business presence on the web. Don’t leave your site vulnerable to attacks. Additionally, the newer PHP versions are far superior in speed, performance and efficiency.

 

To assist you in preparing for an upgrade, a WordPress plugin, PHP Compatibility Checker, is available: https://wordpress.org/plugins/php-compatibility-checker/

 

 


Read more »




BizCom Web Services, Inc. | Copyright ©2018, All Rights Reserved
Main: (866) 253-4316  |  Direct: (919) 855-8399  |  sales@bizcomweb.com