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PHP Upgrade on Linux Servers
Posted by Don Rodger on 13 November 2015 10:23 AM



We are excited to announce that we will soon be upgrading the version of PHP on your server! PHP 5.5 will be added to your server and it will become the new default version (previously version 5.3 was the default). This upgrade will begin on November 18th, but due to the number of servers that need to be upgraded, it will take several weeks to complete all servers.


With this update, we will also be removing support for PHP 5.2 and FFMPEG. PHP 5.2 has been unsupported by the PHP development team since the beginning of 2011. FFMPEG introduces performance issues that affect all customers. Given usage is extremely low, we have decided to remove support to improve performance (we can enable FFMPEG by request on Managed VPS accounts).


If you are using PHP 5.2, you will be switched to PHP 5.3 via modifications we will automatically make to your .htaccess configuration. We recommend that you contact the developer of your software as soon as possible to ensure your application is compatible with PHP 5.3.


We will continue to offer PHP 5.4 as an add-on option and any applications on your account that explicitly declare that version will continue to use that version.


If you would like to start using PHP 5.5 immediately, you can!


Please open a support ticket with any questions or concerns.


Thank you for choosing BizCom Web Services.


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Outlook Crashes After Installing Latest Windows Updates
Posted by Jay Allred on 12 November 2015 10:01 AM

Update - Microsoft has re-released KB3097877. BizCom's recommendation is to uninstall the old KB3097877, reboot, and then run Windows Update to obtain the new KB3097877. More information can be found at

BizCom Support has learned that one of the most recent Windows Updates (KB3097877) causes Outlook to lock-up.

Below are our recommendations for resolving this issue:

  • Uninstall KB3097877 by doing the following:
    • Go to the Windows Control Panel
    • Click on Programs and Features (Windows 7/8)
    • On the left side click on View installed updates
    • In the search box in the top right type in KB3097877
    • Click on KB3097877 and click Uninstall
    • Click through the uninstall steps
  • If you do not want to uninstall KB3097877 the only option is to use Outlook Web App

We will update this News once we learn of a fix from Microsoft.

Thank you for your business!

BizCom Support


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Holiday Season Schedule
Posted by Don Rodger on 11 November 2015 09:31 AM

Due to increased volumes and reduced staff levels during the holiday season, all regular network and systems maintenance will continue as scheduled.

Any previously scheduled projects with deliverables scheduled before or after the holidays will continue as planned.

New work requests must be submitted before December 1st, 2015 in order to be reviewed before the holiday break. Any work items submitted after Dec. 1st will be completed on an as available schedule.

Normal operating hours will resume on Jan. 4, 2016.

Have a safe and happy holiday season.

BizCom Support Team

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IMPORTANT - Intel Security Announcement
Posted by Don Rodger on 30 October 2015 09:41 AM

Intel Security (formerly McAfee SaaS, formerly MXlogic) made an announcement that several of their services will be discontinued. BizCom has used these products for many years to provide various services, including:

  • Email Protection
  • Email Encryption
  • Email Archiving
  • Web Protection
  • Click Protection
  • SaaS - Browser Protection and Content Filtering
  • SaaS - AntiVirus/Anti-Spyware Protection
  • SaaS - Firewall Protection

This message is to assure that we have the situation under control. We are actively working with several vendors to identify the best product to replace these services. As part of our continued service improvements, and our already planned service migrations, we will ensure that if you subscribe to any of the services, you will be migrated to a service of equal or higher quality.

Regular communication will be posted on our support website about these service changes. Please be sure to visit for all future communication regarding service replacement and system migrations.  

If you receive this notification, you are on the list of customers affected by this change. If you are responsible for other organizations that you would like to receive this notice, please add them to the support website so they can view continuous updates regarding this change. If you want to remove yourself from our mailing list, click the manage subscription button below.

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Outlook for Mac and El Capitan Compatibility Issues
Posted by Jay Allred on 26 October 2015 10:03 AM

BizCom Support has confirmed that there are known compatibility issues between Outlook 2011 for Mac and Outlook 2016 for Mac and OS X El Capitan.

BizCom Support recommends that you refrain from upgrading to OS X El Capitan until Microsoft and Apple have resolved the issues.

For more information please visit the following sites:

Thank you,

BizCom Support

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