Knowledgebase: IT Support
Poor Wireless Performance
Posted by Jay Allred on 26 January 2015 11:44 AM

BizCom Support has found that Windows' built-in energy saving functionality can cause poor wireless performance. Below are our recommendations:

Set the Wireless Adapter Power Plan Setting to Maximum Performance

  1. Go to Start > Control Panel (Windows 7) or click Start and then start typing Control Panel (Windows 8).
  2. In the Control Panel click on Hardware and Sound (Category View) or Power Options (Icon View).
  3. Click on "Change plan settings" next to whichever plan is selected.
  4. Click on "Change advanced power settings".
  5. Click the + sign beside Wireless Adapter settings and again by Power Saving Mode.
  6. Change the setting to "Maximum Performance" and click OK and then Cancel on the following screen.
  7. Leave the Control Panel screen open for the next steps.

Disable Power Management on the Wireless Adapter

  1. In Control Panel click on Network and Sharing Center.
  2. Click on "Change adapter settings".
  3. Click on your active wireless adapter and then right click on your active wireless adapter and click Properties.
  4. Click the Configure button below your wireless adapter name.
  5. Click on the Power Management tab and uncheck "Allow the computer to turn off this device to save power".
  6. Click OK and then close the Network Connections window and the Control Panel window.

This should increase the performance of your wireless connection.

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