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Knowledgebase : BizCom Hosted Control Panel
If you experience any problems with the BizCom Hosted Control Panel while using Internet Explorer 11 please add the myhoso.com domain to Internet Explorer's Compatibility View settings. IN INTERNET EXPLORER 11: * Click the gear in the top right of I...
NOTE: Keep in mind that when you change your password it affects Outlook and mobile devices. Once you change your password please update your password when Outlook prompts you and in the Exchange settings of your mobile device. * Log in to the BizCom ...
Before we get started let's clarify the difference between a Distribution List and a Security Group. DISTRIBUTION LIST - A group that has an associated email address and can be visible in the company's Global Address Book. Examples - Sales, Support SE...
Below are the three accepted levels of password strength that can be configured in the BizCom Hosted Control Panel. To configure the default password setting for your company do the following: * Login to the BizCom Hosted Control Panel at https://conn...
Below is a matrix that shows the permissions that each System Access Level (Company User, Company CSR, Company Admin, Reseller CSR, and Reseller Admin) is granted in the BizCom Hosted Control Panel:
_ASSIGNED RIGHTS PER USER LEVEL_ _COMPANY_ _RESELLER_ _ADMINS_ _CSR'S_ _USERS_ _ADMINS_ _CSR'S_ _CREATE_ Create Contacts X X X X Create Groups X X X X Create Users X X X X ...
In order to create a contact in the BizCom Hosted Control Panel do the following * Login to the BizCom Hosted Control Panel at https://connect.myhoso.com [https://connect.myhoso.com] (or https://portal.cloudany.com [https://portal.cloudany.com] for Ex...
This can be done by creating a distribution group and then forwarding the email to the group. Example. I want all email that arrives at the sales@mycompany.com mailbox to be delivered to the sales mailbox and forwarded to Jim and Sally. * Login to t...
Forwarding Exchange email to an outside email account is a two step process. * Create a Contact for your outside email address * Login to the BizCom Hosted Control Panel at https://connect.myhoso.com [https://connect.myhoso.com/] as a user with admi...
In some cases one user may need to grant special permissions on a mailbox to another user. The special permissions that are available are: SEND ON BEHALF - allows a user to send on behalf of another user (recipient should see sent on behalf in From addr...
DELETING A USER: When you delete a user account in the BizCom Hosted Control Panel you will be deleting all email for that user and access to the account. Prior to deleting any user you should either backup the mailbox or forward the emails to another u...
Password changes require the following - 1 Must Have 7+ Characters 2. Must have Lower Case 3. Must Have Upper Case 4. Must Have numbers 5. Can't contain any part of Company or User Name.
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