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Dec
3
Outlook 2016 Connectivity Issues
Posted by Jay Allred on 03 December 2018 04:10 PM

Microsoft recently released an update to Outlook 2016 called Direct Connect to Office 365.

This update is causing connectivity problems for some users to our Hosted Exchange service.

Symptoms involve the inability to send email, sent email being returned with the sending address showing as a long outlook.com address or the inability for Outlook to open its folders due to a login error.

To fix this issue please refer to the following KB article (you must be signed in to the support site to view the KB article)...

https://support.bizcomweb.com/index.php?/Knowledgebase/Article/View/9/4/outlook-2016-connectivity-issues


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Nov
26
System Status Update
Posted by Don Rodger on 27 November 2018 03:41 AM

Hello BizCom Customers.

 

We've encountered a few system issues that effected some of our customers using various BizCom services.  Our team is working diligently to get everyone connected as soon as possible.

 

Status update:
 
Exchange (email) is restored
Office 365 email - is restored
Websites - all websites are online
 
We are currently working on the following -
Hosted Desktops - Services being restored. Currently at 50% restoration.
File Cloud (file storage and Sharing) - Services being restored. Currently at 40% restoration.
 
Thank you for your patience as we work through the issues.
 
BizCom Services Team


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Aug
7
WordPress Website Hosting Notice - ACTION REQUIRED!
Posted by Don Rodger on 07 August 2018 04:52 PM

Hello All.

 

Just a heads up if you are running older versions of PHP. Please review this notice ASAP and take the appropriate action to avoid having issues with your website or any custom applications running older versions of PHP.

 

*OLD* PHP 5.6 and 7.0 – QUICKLY APPROACHING END-OF-SUPPORT PHP is used by over 80% of websites. With that in mind, keeping your website secure is extremely important. Each new PHP version is actively supported by the PHP community for two years following the initial stable release. At the end of the two-year active support, each receives an additional year of critical security issues updates. At this time, both PHP 5.6 and PHP 7.0 are quickly reaching the end of their extended security support. WordPress statistics indicate that 5.6 and 7.0 are currently in use on over 50% of WordPress sites.

 

---PHP 5.6 will no longer be supported for critical security updates after December 31st, 2018.

 

---PHP 7.0 will no longer be supported for critical security updates after December 3rd, 2018.

 

BizCom recommends preparing for an upgrade by testing your site for compatibility with the newer versions. This may include the need to upgrade multiple times from one version to the next, depending on how many versions behind the current stable release your site currently runs. Critical security updates are an essential part of protecting your business presence on the web. Don’t leave your site vulnerable to attacks. Additionally, the newer PHP versions are far superior in speed, performance and efficiency.

 

To assist you in preparing for an upgrade, a WordPress plugin, PHP Compatibility Checker, is available: https://wordpress.org/plugins/php-compatibility-checker/

 

 


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Mar
26
Control Panel Maintenance
Posted by Jay Allred on 26 March 2018 04:14 PM

BizCom Support will be performing maintenance on the Control Panel (portal.cloudany.com) from 12:15pm - 1pm EST on Monday, March 26, 2018.

The Control Panel will be unavailable during this maintenance window.

Thank you,

BizCom Support


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Mar
2
Please Register for a New Account
Posted by Don Rodger on 02 March 2018 04:06 PM

We apologize for the inconvenience but all customers will need to register for a new user account in our support system. This is a new support system.

 

Thank you for choosing BizCom Web Services.


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